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Premier Inn London Gatwick Airport - Manor Royal, Crawley (West Sussex)

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From51US$ /night
Check-in
02Apr2025Select date
Check-out
03Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Fleming Way, Business Quarter, Crawley, Gb, Crawley (West Sussex), United Kingdom, RH109DF
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Two Double Beds
Max:
2 persons
Bed options:
2 Double beds
Shower
Air conditioning
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Double Room
Max:
2 persons
Bed options:
1 Double bed
Shower
Air conditioning
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Family Room
Max:
2 persons
Bed options:
1 Double bed
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
Crawley (West Sussex) 2.4 km
Airports
London Gatwick (LGW) 4.2 km
London Heathrow (LHR) 73.5 km
Bus
Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Wi-Fi
  • Parking

Dining

  • Bar/ Lounge area

Room features

  • Wi-Fi in rooms
  • In-room air conditioning
  • Tea and coffee facilities

Media

  • Television
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Location

Fleming Way, Business Quarter, Crawley, Gb, Crawley (West Sussex), United Kingdom, RH109DF
Map view
street view
Fleming Way, Business Quarter, Crawley, Gb, Crawley (West Sussex), United Kingdom, RH109DF
Nearby
Manor Royal Business Park
420 m
Restaurants
Costa
750 m
Unit H County Oak Retail Park London Road Next

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Clean
Friendly staff
Noisy
Basic amenities
7.8/10
Very good
Rooms
7.7
Location
7.9
Service
8.4
Dining
8.1
Guest reviews
7.8/10
based on 20 reviews
8.8
8.8/10 based on 2844 reviews
Dennis
United States, May  2024
7.8/10

Staying on the first floor was convenient for us, and the room was just what we expected from a budget stay. It comfortably accommodated four of us, and when we asked for extra tea and milk, they provided it without any hassle. A decent choice if you're looking for simplicity with no frills.

Rooms
7.0
The room was comfortable and served our needs well for a budget option.
Service
9.0
The service was top-notch, with the staff being excellent, very helpful, polite, and always available when needed. They clearly prioritize customer satisfaction
Location
8.0
The hotel's location was ideal for a quick bus ride to the airport, but it would have been better if they offered a shuttle service, especially on Sundays when the bus schedule was limited. Despite some noise from the bustling surroundings, it's a good choice for airport layovers or exploring the south coast without overspending on accommodation.
Dining
8.0
The dining experience was excellent, especially for breakfast, with a wide range of food including fresh fruits and custom-made eggs like poached and omelette. A satisfying start to the day with good value for money.
Facilities
7.0
The hotel provided all the necessary facilities for a comfortable stay, meeting our basic needs without any issues. A dependable option for a short and simple stay.
Clean
Noisy
John
United States, April  2024
8.4/10

I found the hotel to be perfectly tidy and well presented for the price. The rooms were adequate for a one-night stay, but might feel a bit too small for longer visits. The service was exceptional, with the staff being incredibly accommodating to our various requests, from special food preparations to arranging transportation. The location, although a little further than expected, proved to be a great choice for pre or post-flight stays near Gatwick airport. The dining options were impressive, offering a wide selection in a relaxing setting. As for the facilities, they were top-notch, meeting all our needs during the stay.

Rooms
8.0
The rooms were perfectly tidy and well presented for the price.
Service
9.0
The service was great, with the staff going above and beyond to assist us.
Location
7.0
The location was highly recommended for its proximity to Gatwick airport, but a shuttle bus would have been convenient. It is situated in a quiet business area, which was ideal for a peaceful stay.
Dining
9.0
The dining experience was exceptional, offering plenty of delicious choices in a relaxing environment.
Facilities
9.0
The facilities were outstanding, providing everything we needed for a comfortable stay.
Phillip
United States, March  2024
8.6/10

My stay at the hotel was lovely. The room was clean, fresh, and had a large window that opens to let in some fresh air. The staff, from the reception to the room service, were attentive and quickly addressed any noise issues. The environment was quiet, and the bed was comfortable, making it perfect for a short stay. However, there was no external noise and the room felt spacious, not cramped.

Rooms
9.0
The room was clean, quiet, and comfortable, with a perfect setup for a short stay.
Service
8.0
The service was very helpful and friendly. The staff made sure my requests were promptly met, like when I wanted a pizza from the bar without any waiting around.
Location
9.0
The location of the hotel was ideal, especially for those needing easy access to the airport. It was right next to the bus station for Gatwick airport, making it very convenient for travelers.
Dining
9.0
The dining experience was great with an excellent buffet option. I particularly liked the advance booking for a 2-course evening meal, drink, and breakfast.
Facilities
8.0
The hotel facilities were nice and well-kept, adding to the overall pleasant stay experience.
Karen
United States, March  2024
8.6/10

I had a great one-night stay at the hotel. The room was clean, comfortable, and quiet, with amazingly cozy beds. The service was exceptional, with staff going the extra mile to ensure a pleasant experience. The location was ideal for Gatwick, making it a perfect start to my holiday.

Rooms
9.0
The room was clean, comfortable, and spotless with nice air conditioning.
Service
9.0
The staff were extremely helpful and a delight, making my stay a great start to a holiday.
Location
9.0
The location was excellent for Gatwick, just a short bus ride away, which was convenient for my early morning flight.
Dining
8.0
The dining experience was of high quality with the usual standards, and the breakfast was excellent.
Facilities
8.0
The hotel had great facilities, perfect for a stay near Gatwick airport.
Roger
United Kingdom, February  2024
7.8/10

My stay at the hotel was quite a mix of experiences. The rooms were really clean, but we had a bit of a rocky start due to noise late at night before our early flight. The service, especially from the lovely lady at the front desk, was excellent, creating a nice and friendly atmosphere. The location was a bit noisy with lots of people but was convenient with a bus stop right outside. Dining was mostly great, except for some dishes, and the facilities were satisfactory.

Rooms
8.0
The rooms were really clean as was the bathroom, despite a noisy family disturbance when we arrived late.
Service
9.0
The service was excellent, especially the lovely lady on the desk who was very helpful and accommodating.
Location
7.0
The location was a bit noisy with lots of people but easy to access, especially with the bus stop right outside.
Dining
8.0
The dining experience was quite good overall, but the potato mash mix was not up to par.
Facilities
7.0
The facilities were decent, catering to most needs adequately.
clean
noisy
Daniel
United States, January  2024
7.8/10

The hotel offers nice rooms and fantastic service, but the location may incur extra costs for transportation. The dining options are good but come at a price.

Rooms
8.0
The rooms, although not the most immaculate, are nice and comfortable for the budget.
Service
9.0
The service was equally helpful, especially for Gatwick flights, and the staff were friendly and attentive.
Location
7.0
The location, although a bit further than expected, is reasonably close to Gatwick airport, which is convenient for any business activities on Manor Royal trading. The industrial estate setting was quiet during late-night and early morning hours.
Dining
7.0
The dining options were good and are worth considering, especially if you travel with children for the all-you-can-eat deals. However, they can be a bit expensive for what is offered.
Facilities
8.0
The facilities are good, with convenient parking and well-priced food and bar options. The quality of the food is also commendable.
Terry
United Kingdom, December  2023
7.6/10

The hotel was very clean and quiet, but it needed a good scrub initially. The rooms had everything we needed but were very cold at first. The staff was professional and accommodating, with spotless rooms, despite the inconvenient airport location. The dining experience was excellent, with delicious meals prepared for breakfast. The location was in close proximity to Gatwick airport but in an industrial area. Overall, a good value for money stay.

Rooms
8.0
The rooms were clean and had everything we needed, but were very cold when we first entered.
Service
7.0
The staff was very helpful and came across very professional, with spotless rooms and good members of the staff, despite the wrong airport location.
Location
6.0
The location was in close proximity to Gatwick airport but in an industrial area.
Dining
9.0
The dining was really good, all hot and fresh with plenty to choose from.
Facilities
8.0
Facilities were convenient, with easy parking available.
Alan
United Kingdom, December  2023
8.4/10

I had a pleasant stay at the hotel, although there were some noise disruptions from the kitchen area. The rooms were clean and tidy, but the proximity to the kitchen resulted in some noise disturbances during rubbish disposal and early morning bin emptying. The service was exceptional, with staff going out of their way to ensure a comfortable experience, especially Sharon in the restaurant. The location was ideal for travelers heading to Gatwick Airport or those on business trips. The dining experience was enjoyable, offering a great view of airplanes and good value for families with children dining for free.

Rooms
8.0
The disabled room provided was clean and tidy.
Service
9.0
The staff was very helpful, polite, and professional, especially Sharon in the restaurant.
Location
9.0
I was very pleased with the hotel's location, which was close to Gatwick Airport and convenient for business travelers.
Dining
8.0
After a quiet and comfortable night, the breakfast was cooked fresh, providing an excellent weekend all round with a great view for airplane enthusiasts.
Facilities
8.0
The facilities were well-run and convenient, offering a pleasant stay overall.
Convenient location
Noise from kitchen area
Carl
United States, December  2023
7.8/10

I stayed at the Premier Inn and found it to be a modern hotel with nice features in the air-conditioned rooms. The location was perfect, close to a shopping center, food outlets, and cinema, offering a lot of convenience. However, the noise from the air con units at night could be bothersome, and it might not be the best choice if you have an early flight.

Rooms
8.0
The rooms were air-conditioned, modern, and had nice features, such as reading lights.
Service
7.0
The staff across all criteria were pleasing and had a positive attitude, making my stay enjoyable. However, there was a lack of information about the bus service outside the hotel.
Location
9.0
The hotel's location was ideal, with plenty of shopping and dining options nearby, and it was conveniently situated next to the bus station for the Gatwick airport.
Dining
7.0
The dining experience was good overall, although the breakfast hours were early, and the prices were a bit on the higher side.
Facilities
8.0
The hotel had satisfactory facilities, and they were well-maintained to ensure a comfortable stay.
convenient location
noise at night
George
United Kingdom, November  2023
7.4/10

The hotel is conveniently located close to the North terminal, making it easy for check-in and out, but the industrial area surroundings may not be appealing. The buffet-style dining offers a wide range of food options, including custom-made eggs, but the noise levels in the rooms and the potential inconvenience of missing transportation are drawbacks.

Rooms
6.0
The rooms felt a bit grubby and noisy along the fourth-floor corridor.
Service
9.0
The service was excellent, including a nice gesture of not charging for parking after buying drinks.
Location
7.0
The hotel is only a five-minute drive from the parking site, which is convenient, but the industrial area surroundings may not be the most scenic.
Dining
8.0
The buffet-style dining offered a wide range of food options, including custom-made eggs, but missing the last bus due to late arrival may cause inconvenience.
Facilities
7.0
The hotel has nice facilities overall, but noise levels in the rooms could be improved.
Nice service gesture
Noisy rooms
Andrew
United States, October  2023
7.8/10

I had a pleasant stay at the hotel. The rooms were comfortable, clean, and had everything needed for an overnight stay. However, it was a bit hot even after adjusting the air conditioning temperature, and noise from other guests and traffic could be heard. The service was exceptional with very friendly and helpful staff. The location was convenient for a quick stopover before a flight or exploring the south coast without overspending on accommodation. The dining experience offered a decent selection, especially for breakfast, at a good value. The facilities were satisfactory.

Rooms
8.0
The rooms outside our bedroom were comfortable, clean, and equipped for a short stay.
Service
9.0
The staff of this hotel were incredibly friendly, welcoming, and efficient.
Location
8.0
The hotel's location was advantageous for a pre or post-flight stay near Gatwick Airport or visiting the south coast without breaking the bank.
Dining
7.0
The dining options were satisfying, with a good variety of breakfast choices at a reasonable price.
Facilities
7.0
The facilities met my basic needs during the stay.
Mark
United Kingdom, October  2023
8.2/10

The hotel offers good value for the price, with a tasty breakfast but had a cold room upon arrival at night. The service was excellent with friendly and attentive staff. The location is convenient for airport stops, although a bit further than expected. Dining provided a great choice of freshly cooked food. The facilities were well-maintained and enjoyable.

Rooms
7.0
Upon arrival at 10 pm, our room was cold, but the overall stay was comfortable and clean.
Service
9.0
The staff, especially Nikola and Robert in the restaurant, were very pleasant and attentive throughout our stay.
Location
8.0
The hotel location is fantastic for airport stopovers or visiting the south coast without breaking the bank, but a bit further from Gatwick than anticipated, leading to additional taxi expenses.
Dining
9.0
The dining experience was excellent, offering a great selection of freshly cooked food for a 2-course evening meal and breakfast.
Facilities
8.0
The hotel facilities were well-maintained and enjoyable during our stay.
Marc
United States, September  2023
7.4/10

My stay at the hotel was overall pleasant. The rooms were comfortable, clean, and had everything we needed for an overnight stay, although the noise of laundry unloading outside the bedroom was a bit bothersome. The hotel is ideal for an early flight out of Gatwick, with a lovely airy room that had a window to open.

Rooms
8.0
The room I stayed in was spacious, clean, and airy. It was a lovely experience to have a window to open, even though there was some noise from the laundry unloading outside our bedroom. The bed was comfortable and had everything we needed for an overnight stay.
Service
6.0
The service at the hotel was a bit of a mixed experience. While the reception desk staff were very friendly, they were not helpful when trying to book a cab to the airport. Additionally, they had no information about the bus that services the stop outside their location, which was a bit inconvenient.
Location
9.0
The location of the hotel was excellent, with helpful staff. It's perfect for last-minute purchases with a shopping center and lots of food outlets nearby, as well as a cinema. However, I had to ask for milk, bread, and butter to be refreshed, which was a downside.
Dining
7.0
The dining experience at the hotel was a mix of positives and negatives. Although the food quality was good, with plenty of choice and delicious options, I found the meal to be a bit soggy and not as tasty as expected. The restaurant had a couple of uncomfortable tables near others, impacting the overall experience.
Facilities
7.0
The hotel facilities were adequate, with areas that could be improved.
Kevin
United Kingdom, July  2023
7.8/10

Despite the comfortable and spotless rooms, the constant service lorries below our window made it too noisy to have a peaceful sleep, impacting the otherwise quiet policy of this Premier Inn. The service was exceptionally attentive and friendly, going out of their way to even offer freshly cooked eggs multiple times each morning. However, the hotel being a little further from the airport than anticipated resulted in higher taxi costs, slightly overshadowing the great value it offers. The dining experience offered an excellent selection of fresh, all-you-can-eat options, but could benefit from more tables and variety. Overall, a mixed experience with standout cleanliness and service, slightly affected by the noisy environment and location challenge.

Rooms
7.0
The rooms, although comfortable and spotless, were disturbed by the constant service lorries outside the window, making it noisy.
Service
9.0
The service was exceptional, with attentive and friendly staff who went out of their way to ensure a pleasant stay.
Location
8.0
The location is excellent for Gatwick terminals, though slightly further from the airport than expected, resulting in higher taxi costs.
Dining
8.0
The dining experience was excellent, offering a variety of fresh options, though more tables and variety would enhance the experience.
Facilities
7.0
The hotel offers good facilities, but the noise from the distribution depot opposite may impact the overall experience.
John
United Kingdom, July  2023
7.4/10

My stay at the hotel was a mix of highs and lows. The rooms were old and not very clean, but they were fitted with nice features like reading lights. The hotel was far from the reception and restaurant/bar, which was inconvenient. The service was friendly, and the location was great for easy access to Gatwick. The dining experience was fantastic, especially for families, and the facilities were satisfactory.

Rooms
6.0
The rooms were old and not very clean but had nice features like reading lights.
Service
8.0
The service was friendly and helpful.
Location
7.0
The location was convenient for traveling to Gatwick but far from the reception and restaurant/bar.
Dining
9.0
The dining experience was fantastic, especially for families.
Facilities
7.0
The facilities were satisfactory.
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Rooms and Guests2 Guests, 1 Room